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Frequently Asked Questions

Here are some of the most common questions that have been asked about the products and general operation of the [Baren] mall. If you have a concern that is not addressed in the 'How To Shop' or the 'Introduction to the Mall' pages, please do not hesitate to contact the mall manager.

Shopping Questions:

Product Questions:

Shopping Questions:

How long will my order take to get here?

Orders are forwarded to the vendors within 24 hours of receipt. When items are in stock orders will be shipped an average of 24-72 hours later. Air shipments take approximately 3-5 days to reach the US. All in all, orders can be expected within 5-10 days. At this time we do not have sufficient data on other countries.
Please note that some items made to order (such as Murasaki Barens) will take longer. These products are identified on the product pages.

How is shipping calculated?

The majority of vendors for the Baren Mall are located in Japan. Even when a small item is shipped, shipment by air will be higher than when ordering within your country. However, if you are a customary online shopper, you will notice that our shipping rates are no higher than most typical domestic shipping rates. Also note that there are no 'handling' charges added for anything in the Baren Mall; shipping is charged based on actual shipping costs for the total weight of the items.

I am not comfortable with shopping carts, can I mail or phone an order and pay with a check or money order?

Yes you can. When you move to the Checkout section you will see an option for sending your order in this way. After you complete your order, your browser will display a page with all the information you need to send in an order by phone or mail.

What if I want some specific woodblock/woodcut supplies but I can't find them in the mall pages?

Ask the manager. Since we have plans to expand the mall, it is possible that our contacts in Japan know where to get other products not currently listed here. We can sometimes contact vendors and try to find a source for your particular need or find someone else who sells the product. Feel free to write to the Mall Manager, it won't cost anything to ask!

Product Questions:

Are replacement blades available for the traditional Japanese knives?

Yes, and we will be adding information on these products at a future update to the Mall.

Can I get unsized paper for oil based printmaking?

The paper sold in the Baren mall is specifically manufactured for use in traditional woodblock printmaking. This requires that the paper be sized in order to properly absorb the water based pigment and paste combination. Sizing is thus part of the process.
It is important to note that the oil-based ink printmaking process is flexible in its paper requirements. Japanese papers are very suitable for oil-based inks and you will find that they are very 'ink loving', as much as the best waterleaf printmaking papers. They are also stronger than most Western papers and resist tearing even when dampened.
Due to the pliability of these papers, excellent results are achieved with Japanese papers and oil based inks.

Are there ingredient specifications on pigments? How about on other products?

Traditional Japanese manufacturers do not make available their 'recipes' for pigments and other supplies, such as paper. In traditional family businesses, ingredients and processes pass on from generation to generation and a high quality is assured. In 'full disclosure' countries such as the US, this may seem unusual and even illegal, however keep in mind that these cultures are simply different.
It is important to note that in Japan, poisonous and highly hazardous materials are not permitted to be sold to the general public, just as in any other society.

Are there any additional products planned for the future? Will the [Baren] Mall sell products for other types of printmaking?

We are planning to add a variety of woodblock related products in the future. Keep returning often to check out new products and new vendors.
The [Baren] Mall is dedicated to bringing woodblock supplies and is an enterprise started by the [Baren] Forum, the international organization for woodblock printmakers. Products in the mall will always reflect the needs of the traditional Japanese woodblock printmaker. This obviously includes many products also used by oil-based woodcut printmaking in the European trandition, although there are no plans at this time to include oil-based inks, brayers, linoleum, or other supplies for oil-based ink printmaking.

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